Your Privacy Matters.

01. Who We Are

PureShine Cleaning Corp. provides residential and commercial cleaning services in Metro Vancouver, British Columbia, Canada.

This policy applies to personal information handled through our website, cleaning service enquiries, booking processes, and recruitment activities.

Our website: pureshineco.ca

02. Information We Collect

Depending on your interaction with PureShine, we may collect the following information.

Cleaning Services & Enquiries

• Name and contact information.
• Service address and city.
• Requested cleaning services and preferences.
• Property and booking details.
• Appointment dates and scheduling details.
• Communications related to your service.
• Payment or transaction information relevant to billing.

Careers & Recruitment

• Full name, email, phone number, and city.
• Resume and employment experience.
• Work availability and qualifications.
• Employment eligibility responses.
• Application and interview communications.
• Recruitment decisions and related records.
• Consent for future recruitment consideration.

Website Usage

Our website and its technology providers may process technical information such as browser type, device information, IP address, pages visited, and website interactions.

03. How We Use Personal Information

We collect and use personal information for purposes reasonably connected to our operations, including:

• Responding to enquiries and preparing estimates.
• Scheduling and providing cleaning services.
• Communicating about bookings and service updates.
• Maintaining business and transaction records.
• Reviewing job applications and contacting candidates.
• Considering candidates for future opportunities when authorized.
• Maintaining website functionality and security.
• Meeting applicable legal obligations.

If we need to use personal information for a materially different purpose, we will provide appropriate notice and obtain consent where required.

04. Cleaning Bookings & Customer Information

Information submitted through our booking or estimate processes may be used to evaluate service requests, prepare estimates, schedule appointments, and communicate with customers.

Relevant information may be accessible to authorized team members who need it to coordinate or perform the requested service.

Our service terms are available on our Policies & Terms of Service page.

05. Careers & Job Applications

When you apply for a position or submit a general application, PureShine may process the information you provide to assess your qualifications, communicate with you, and administer recruitment activities.

Applications are reviewed by personnel authorized to participate in recruitment. We ask candidates to avoid including unnecessary sensitive information in their resumes or introductions.

A general Talent Pool application does not guarantee employment, an interview, or notification of a future vacancy.

Future Recruitment Consideration

Where a candidate separately opts in, we may retain their application for consideration for future opportunities. This choice is optional and separate from the processing of an application for a specific vacancy.

Our proposed Talent Pool retention period is up to 12 months, subject to applicable legal retention requirements and our implemented retention procedures.

06. Service Providers & Disclosure

Personal information may be processed by third-party providers supporting our website, hosting, communications, scheduling, analytics, and other business operations.

We may also disclose relevant information when required or permitted by applicable law, or when necessary for the purposes explained in this policy.

Service provider access and any processing outside Canada must be disclosed accurately based on the systems PureShine actually uses.

07. Cookies & Website Analytics

Our website may use cookies and similar technologies to support functionality, understand website interactions, measure performance, and evaluate marketing activity.

Some technologies may be provided by third-party analytics and advertising services. Available choices and controls depend on the technologies used.

Additional details about specific cookies, providers, and consent controls will be documented after our website tracking configuration has been verified.

08. Information Security

PureShine is responsible for implementing safeguards appropriate to the sensitivity of the personal information it handles.

Access to recruitment and customer information should be limited to personnel who require it for authorized business purposes.

No electronic transmission or storage system can be guaranteed to be completely secure. Privacy and security concerns can be reported using the contact details below.

09. Retention & Deletion

Personal information should be retained only as long as reasonably necessary for identified business purposes and applicable legal requirements.

Recruitment information used to make a decision about an individual may be subject to mandatory minimum retention periods.

When retention is no longer necessary or legally required, records should be securely deleted or anonymized using appropriate procedures.

10. Access, Correction & Consent

Subject to applicable law, individuals may request access to their personal information, ask for corrections, or raise concerns about how their information is handled.

Where processing relies on consent, individuals may request to withdraw that consent, subject to legal or contractual restrictions and reasonable notice.

To make a privacy request, please contact PureShine using the details below and identify the nature of your request. We may need to verify your identity before disclosing personal information.

11. Updates to This Policy

We may update this Privacy Policy as our business operations, technology, or applicable legal requirements change.

Material changes will be reflected in the policy published on this website, together with an updated effective date.